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Event Registration

How to Register for Events and Activities

  1. Click on the Event List or Event Calendar and select your event/training.
  2. Click on "Register Now" (green button).
  3. Add the desired number of girls by clicking on the + sign then click the "Log In" button to log in to your MyGS account.
  4. Follow the prompts to complete registration and process your payment.

You are now ready to choose from more than a hundred activities, adult learning opportunities and events including camp. Visit the Event List for a complete list with dates, time, fees, locations and grade levels.

Full payment must be made at the time of registration for all programs with fees. Program fees are non-transferable.

Questions? Contact customercare@girlscouts-swtx.org or 210-349-2404.

Cancellations and Refunds

Refunds: Refunds generally take 7–10 business days to process unless otherwise mentioned. If a program is canceled by council for any reason, a full refund will be given within 1-2 business days of the cancellation.
If a cancellation is made by the customer no later than two weeks prior to the program, the customer will receive  a refund minus the deposit fee or 25%. If a cancellation is made by the customer within two weeks of the program, a refund will not be given. Call 210-349-2404/1-800-580-7247 ext. 391 for more information about refunds.

Cancellations:  “No-shows” are not eligible for any refund due to expenses incurred.

Severe Weather: In the event of severe weather, please call the Sally Cheever Girl Scout Leadership Center  (210-349-2404/800-580-7247). Voicemail will be available 24 hours a day with notification of program cancellation or postponement.

Payments, Deposits and Fees

Full payment must be made at the time of registration, using credit or debit cards. Program fees are non-transferable.

Financial Assistance

The Girl Program Financial Assistance Application (available online) should be completed by the parent/guardian or troop leader and attached to the registration form. Girls are eligible for two scholarships per year.

Cookie Credits and Nut Bucks

Cookie Credits: Cookie credits may be applied only to girls’ registration fees for council-sponsored program events. Please indicate on the registration form if using cookie credits—and be sure to include the cookie credit card number. Cookie credits cannot be used for online registration. To use your cookie credits for event registration, submit a program event registration form.  Cookie Credits cannot be used as a deposit for a program requiring a deposit. Cookie credits are to be used for the girl who earned them and no other registrant.

Cookie Credits toward Camp

Cookie Credits and Nut Bucks—We encourage girls to use their Cookie Credits and Nut Bucks to pay for summer camp! 

Cookie Credits and Nut Bucks earned by individual girls may not be used to pay for deposits, only for the balance of camp session fees. Girl Scouts wanting to use Cookie Credits or Nut Bucks to pay for summer camp are asked to register for the session(s) of your choice online, pay the required deposit and then contact Customer Care at 210-349-2404 (toll free 800-580-7247) or email customercare@girlscouts-swtx.org. 

Note: Cookie Credits and Nut Bucks are to be used for the girls who earned them and not another registrant.

For out-of-council Cookie Credits and Nut Bucks, please contact your home council to request a check payable to GSSWT. 

Behavior and Expectations

Inappropriate behavior on the part of any participant (girl or adult) may result in the participant being asked to leave the event without a refund.

Terminology

Close Date: The last day that registrations may be accepted. All program fees/balances due must be received by the close date.

Minimum: The fewest registrations needed for a program to take place.

Maximum: The most registrations that will be accepted into any particular program.

Limit: The most registrations that will be accepted into any particular program when there is no minimum.

Confirmation Email: A confirmation email will be sent after registration for an event is complete and another informational email with important program information and attachments of all necessary forms for the program will be emailed at the close date. It is extremely important that you read all of the information in the email and download all attachments.

FAQs

Do we have to register for programs and activities online?
You are strongly encouraged to register for programs and activities online. Paper registrations take longer to process and you may miss out on the opportunity as the program is closed automatically when full. Your paper registration could take up to a week to be processed depending on the workload. If the program is open and you register online, it is automatically received and processed. 

Are deposits required?
Full payment for programs and events is due at the time of registration, using credit or debit cards. Deposits and payments will be set up for summer camps that cost more than $100 (refer to Camp Guide for specific information on camp deposits).

Can I get a refund?
If a program is cancelled by GSSWST for any reason, a full refund will be made within 5-7 business days of the cancellation.

A customer may request a refund if a cancellation notice is sent to customercare@girlscouts-swtx.org at least 10 business days before the program date. The program refund will be made minus a 25% administrative fee. Customer requested refunds generally take 7-10 business days to process.

If a cancellation is made by the customer less than 10 business days before the program date, a refund may not be issued.

“No-shows” are not eligible for any refund.

The procedures above also apply to cookie credits and nut bucks and will only be refunded if they meet the requirements above.

Are deposits required?
There are no deposits for programs. The program must be paid in full upon registration. Information for camp deposits will be found in the Camp Guide.

Who can participate in GSSWT programs?
Any currently registered member of GSSWT may participate in council-sponsored programs and events specific to their current age level. NOTE: Some council-sponsored events and family/community events do not require a Girl Scout membership.

Girls may participate individually or as part of a troop. Adult chaperones are required unless otherwise noted.

Family and friends are welcome to attend “Family-Friendly” programs and events when open as community events.

If I sign up a girl for a program and she doesn’t meet the requirements, what will happen?
Registration Completion: Upon completing and submitting the registration for a program, you will be acknowledging that you understand the following:

Program Level: Girl Scout programs are developed for grade and age levels. The participant must meet grade and/or age requirements. If girl(s) do not meet the requirements, they will be removed from the program and a refund may not be issued.

Girl Scout Membership: Some Girl Scout programs are specifically for currently registered Girl Scout members. The girl(s) will be required to register for membership before registering for the program. If the girl(s) do not register as required by that program, they will be removed from the program and refund may not be issued.

If the event is free, do I still need to register?
Yes. To help ensure that programs run smoothly and that enough supplies are purchased, it is strongly suggested that participants register for the free events.

Is there financial assistance available for programs?
Yes. Send an email to customercare@girlscouts-swtx.org and request a Girl Program Financial Assistance Application. Once completed, the application will be used to award financial assistance. The request must be completed by the parent/guardian or troop co-leader. Girls will only be eligible twice a year. Please remember that the program you are apply for may be filled before the Financial Assistance is approved and processed.

 

 

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