How Do I Know if a Criminal Background Check is Current?
For Volunteers:
Volunteers are not able to see their own criminal background
check expiration date on the My
GS portal.
When it is time to renew a criminal
background check, a GSEMA staff member will reach out individually to
each volunteer with instructions.
If you would like to know when your
criminal background check is expiring, please ask your troop leader or
contact Customer Care at customercare@gsema.org or 844-306-GSEM (4736).
For Troop Leaders:
Troop leaders are able to view the criminal background check
expiration dates for all volunteers in their troop.
Under the Troops tab on the My GS portal, only volunteers with a
"current" status are active and cleared to volunteer. These
adults do not need to complete a criminal background check at this
time. “In progress” indicates that a volunteer is registered, but the
criminal background check is not complete. “Inactive” means that the
volunteer has not registered for the current membership year.
Troop leaders who have questions should
contact Customer Care at customercare@gsema.org or 844-306-GSEM
(4736).